At Jayle Frame, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refunds and return policy to make the process easy and transparent.

Returns
You may return items within 14 days of receiving your order. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as when you received them.

Refunds
Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund. If approved, your refund will be processed within 7–10 business days, and a credit will be applied to your original payment method.

Exchanges
Currently, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired product.

Return Process
To initiate a return, please contact our support team at [email protected] with your order details. Our team will provide instructions for returning your item.

Note

• Only items purchased directly from Jayle Frame are eligible for returns.

• Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

Contact Us
For any questions regarding returns or refunds, please email us at [email protected].